Therapist listings are provided by BetterHelp. We will earn a commission at no additional cost to you if you use our links to purchase.

Hayley Cook

Hayley Cook

BACP

Therapist · United Kingdom · 4+ years of experience

A calm, exploratory counsellor for strong emotions

Continue with Hayley

Opens BetterHelp in a new tab, where you can review online therapy options.

  • Helps people understand patterns
  • Client-centred listening
  • BACP registered counsellor

About Hayley

Hayley Cook offers a calm, steady presence for people feeling overwhelmed by anger, stress or life changes. She introduces herself simply and with warmth, so clients who are new to therapy can feel safer taking that first step. Her manner is patient and non-judgemental, and she focuses on helping people talk through what matters to them now.

Hayley trained in therapeutic counselling and holds a Diploma in Therapeutic Counselling. She is registered with the British Association for Counselling and Psychotherapy, BACP. Over four years she has worked with concerns such as anxiety, depression, grief, relationship strain and anger. She adapts her way of working to each person rather than relying on a single method.

Her main interest is in how past experiences influence present thoughts and feelings. She uses psychodynamic ideas to help people uncover recurring patterns and understand why certain reactions feel automatic. Alongside that she draws on client-centred listening, cognitive behavioural techniques and solution-focused steps when these fit the client’s goals.

Sessions aim to create room to notice difficult emotions, learn small practical ways to cope, and build clearer ways of communicating. Hayley avoids quick fixes and instead supports people to develop more self-compassion and long-term coping skills. She works collaboratively, pacing sessions to what each person can manage.

To begin, people complete a short matching questionnaire and then arrange an initial session. Hayley works in the United Kingdom and holds conversations in English. If you want to explore how anger is showing up in your life, she offers a steady, exploratory approach to help you understand and change those patterns.

Areas of expertise

Primary focus

Also works with

AddictionsFamily conflictsTrauma and abuseIntimacy-related issuesEating disordersParenting issuesAnger managementCareer difficultiesCoping with life changesCoachingCompassion fatigue

Additional focus areas

AbandonmentAttachment issuesBody imageCaregiver issues and stressCodependencyCommunication problemsControl issuesDivorce and separationEmptinessFamily problemsFatherhood issuesForgivenessGuilt and shameImpulsivityIsolation / lonelinessLife purposeMen's issuesMidlife crisisMoney and financial issuesMood disordersNarcissismPostpartum depressionPregnancy and childbirthSelf-loveSocial anxiety and phobiaWomen's issuesWorkplace issues

Therapeutic approaches

Client-Centered TherapyCognitive Behavioral Therapy (CBT)Psychodynamic TherapySolution-Focused Therapy

Experience

4+ years

Credentials

United Kingdom

Languages

English

How Hayley uses different approaches in online therapy

Hayley often uses psychodynamic ideas to look at how past relationships and experiences shape current reactions. This helps people see repeating patterns and understand why anger or anxiety can feel automatic.

She also draws on cognitive behavioural therapy, which focuses on the links between thoughts, feelings and actions. CBT offers straightforward techniques to test unhelpful thoughts and try small behavioural changes that can reduce distress.

Finding the right approach is part of the work. Hayley will talk with each client about goals and preferences and decide together which methods to try. This collaborative process means adjustments can be made as therapy progresses to better fit what the client needs.

If you prefer online sessions, check the current session options before booking so you know what formats are available. Online work can make it easier to fit appointments around daily life, reduce travel time and allow shorter check-ins when days are busy. It can also let people use video or phone depending on what suits them that week. Registered or accredited professionals can adapt exercises for online conversations and help clients practise new skills between sessions.

At a glance

Listed location
United Kingdom
Experience
4+ years
Credentials
BACP
Languages
English
Registration (United Kingdom)
BACP · No. 396903

As listed by the therapist. You can check a registration with the body that issued it.

Frequently asked questions

What kinds of issues does Hayley help with?

Hayley supports people facing stress, anxiety, depression, grief and anger as well as relationship and self-esteem difficulties. She also works with concerns such as trauma, addictions, eating issues and coping with life changes.

How would you describe her therapeutic style?

Her style is warm and non-judgemental with an emphasis on listening. She blends psychodynamic work with client-centred, cognitive behavioural and solution-focused ideas to suit each person.

What is her background and experience?

She has a Diploma in Therapeutic Counselling and has practised for four years. During that time she has helped people work through issues like grief, anxiety and anger.

Where does she practise and what credential does she hold?

Hayley works in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, BACP.

Are sessions offered in other languages or internationally?

Sessions are offered in English. International clients are not currently accepted.

What session formats are available?

The original biography mentions that the first session can be arranged by discussing a suitable method such as video, phone or live chat. Please confirm current session options before booking.

How does payment and cost work?

Costs vary with location and therapist availability and sessions use a subscription that can be cancelled at any time.

How do I start working with her?

Begin by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule an initial session according to the therapist's availability.

Before you start

  • Online talk therapy is not a court-ordered or mandated anger-management course, and it does not provide attendance certificates.
  • Check that the location and registration details above fit where you live.
  • If anyone is at risk of being harmed, contact emergency services or a domestic-abuse helpline first. See the support lines for the US, UK and Australia.
Hayley CookContinue with Hayley